Question 1

What do you actually build?

Accepted Answer

We build complete digital products from the ground up. Here's what we specialize in:
      
        Websites & Web Applications - From simple marketing sites to complex SaaS platforms with custom backends. We handle everything: UI/UX design, frontend development, API integration, and database architecture. Learn more about web development.
        Mobile Applications - Native iOS and Android apps, or cross-platform solutions using React Native and Flutter. Whether you need a consumer app or an enterprise tool, we build for performance and scalability. Explore mobile app services.
        Cloud Infrastructure - We architect and deploy on AWS, Azure, and GCP. This includes server setup, database configuration, CDN integration, CI/CD pipelines, and monitoring systems.
        Ongoing Support & Maintenance - We don't vanish after launch. We offer monthly retainers for bug fixes, feature updates, performance optimization, and technical support. Get started with us.
      
      Check out our case studies to see real projects we've delivered for clients across different industries.

Question 2

How long will my project take?

Accepted Answer

Timeline depends on the scope and complexity of your project. Here are realistic estimates based on our experience:
      
        Simple Marketing Website: 3-4 weeks - Includes design, 5-7 pages, basic animations, and responsive layout.
        Business Website with CMS: 4-6 weeks - Custom design, content management system, blog, contact forms, and SEO optimization.
        MVP (Minimum Viable Product): 8-12 weeks - Core features only, basic UI, user authentication, and essential functionality to validate your idea.
        Full Web Application: 3-6 months - Complete feature set, custom backend, database design, third-party integrations, admin panel, and thorough testing.
        Mobile App (iOS + Android): 3-6 months - Native or cross-platform, full features, API integration, app store deployment.
        Enterprise Platform: 6+ months - Complex systems with multiple user roles, advanced security, scalability requirements, and extensive integrations.
      
      We'll give you a detailed timeline breakdown after our discovery call. These timelines assume active collaboration and timely feedback. Want to discuss your project timeline? Book a free consultation.

Question 3

Do you stick around after launch?

Accepted Answer

Absolutely. Many agencies disappear after deployment, but we're here for the long haul. Our post-launch services include:
      
      Technical Maintenance & Support:
      
        Bug Fixes: We respond to critical issues within 4 hours and resolve them based on severity (critical bugs fixed within 24 hours).
        Security Updates: Regular security patches, dependency updates, and vulnerability monitoring to keep your app safe.
        Performance Monitoring: We track uptime, response times, and error rates. You'll get monthly reports with actionable insights.
        Server Management: Database optimization, server scaling, backup management, and infrastructure monitoring.

Feature Development & Enhancements:
      
        New Features: As your business grows, we add new functionality - from simple UI tweaks to complex integrations.
        UX Improvements: Based on user feedback and analytics, we refine the user experience continuously.
        Integration Additions: Connect new tools, payment systems, analytics platforms, or third-party services as needed.

Flexible Support Plans: We offer different levels of support to match your needs - from basic maintenance to dedicated development teams with priority support and strategic consulting.
      
      We've supported clients for 5+ years after initial launch. Discuss your support needs or check out our quality assurance services.

Question 4

Do you work with early-stage startups?

Accepted Answer

Yes! We love working with startups and have helped launch dozens of MVPs from concept to market. Here's how we support early-stage companies:
      
      MVP Development Strategy:
      
        Feature Prioritization: We help you identify the absolute must-haves vs nice-to-haves. Focus on core value, launch faster, and iterate based on real user feedback.
        Budget-Conscious Approach: We recommend cost-effective tech stacks and smart shortcuts that don't compromise quality. Start lean, scale smart.
        Speed to Market: Startups need to move fast. We use agile development with 2-week sprints, so you see progress quickly and can adjust direction if needed.

Startup-Friendly Options:
      
        Equity Partnerships: For the right project, we're open to equity-based compensation or hybrid arrangements (cash + equity).
        Phased Delivery: Build and launch in phases to manage cash flow. Launch with core features, add advanced ones as you gain traction.
        Technical Co-founder Support: Don't have a technical co-founder? We act as your technical partner, advising on architecture, scalability, and tech decisions.

What We Need From You:
      
        Clear vision of the problem you're solving and for whom
        Realistic timeline expectations (we move fast, but quality takes time)
        Active involvement in providing feedback and making decisions quickly

We've worked with pre-seed startups with just an idea and helped them raise funding with a working MVP. Check out Rentisity and Energyfix to see examples. Ready to start? Let's talk about your MVP.

Question 5

Can you take over a project someone else started?

Accepted Answer

Yes, we do this regularly. Inheriting someone else's codebase can be tricky, but we have a proven process:
      
      Our Code Audit Process:
      
        Step 1 - Technical Assessment (Week 1): We review the entire codebase, architecture, database structure, deployment setup, and documentation (if any exists). This takes 3-5 days depending on complexity.
        Step 2 - Health Report: You get a detailed report covering: code quality, security vulnerabilities, performance bottlenecks, technical debt, missing tests, scalability issues, and our honest recommendation.
        Step 3 - Path Forward: We present 2-3 options with pros/cons and cost estimates for each approach.

Your Three Options (Usually):
      
        Continue & Fix: If the foundation is solid but has issues, we clean it up. This works when 60%+ of the code is good and the architecture makes sense.
        Partial Rebuild: Keep the backend or frontend if one is solid, rebuild the other. Common when one part is broken but the other is salvageable.
        Fresh Start: Sometimes starting from scratch is faster and cheaper than fixing a mess. We'll tell you honestly if this is the case.

Common Problems We've Fixed:
      
        Outdated frameworks (e.g., Angular 1.x, PHP 5.x) that need modernization
        No tests, making it impossible to change anything safely
        Security holes that could get you breached
        Performance issues causing slow load times and crashes
        Spaghetti code with no structure or documentation
        Previous developer ghosted with no handoff

What We Need From You:
      
        Access to the codebase (GitHub, GitLab, or code files)
        Server/hosting access if possible
        Any documentation or notes from previous developers
        Context on what works vs what's broken

The code audit usually costs $1,500-$3,000 depending on project size. This investment saves you from making expensive mistakes. Have a troubled project? Request a code audit.

Question 6

What industries have you worked in?

Accepted Answer

We've built software across many industries. Here's where we have the most experience:

Fintech & Payments: Payment gateways, banking dashboards, cryptocurrency exchanges, lending platforms, and financial analytics tools. We understand PCI-DSS compliance, fraud prevention, and secure transaction handling.
        
        Healthcare & Telemedicine: Patient portals, appointment scheduling systems, telehealth platforms, and medical record management. We're familiar with HIPAA compliance and healthcare data security requirements.
        
        Real Estate & Property Tech: Property listing platforms, tenant management systems, virtual tour tools, and real estate CRMs. Check out our Housebuild case study for a detailed example.
        
        E-commerce & Retail: Online stores, marketplace platforms, inventory management, order tracking, and customer loyalty programs. We integrate with Shopify, WooCommerce, and build custom solutions.
        
        Education & E-learning: Learning management systems (LMS), course platforms, student portals, and interactive educational tools.
        
        Logistics & Transportation: Fleet management systems, route optimization, delivery tracking, and warehouse management software.
        
        Energy & Utilities: Energy monitoring platforms, usage analytics, and customer management systems. See our Energyfix project.
        
        Hospitality & Travel: Booking systems, property management, guest services apps, and travel planning tools.

New to us? No problem. We're fast learners and have successfully delivered projects in industries we'd never touched before. We:
      
        Research industry best practices and compliance requirements
        Interview domain experts to understand unique challenges
        Study competitor products to understand user expectations
        Bring fresh perspectives without industry baggage

View all our case studies or discuss your industry-specific needs with us.

Question 7

What's your tech stack?

Accepted Answer

We choose the right technology for each project rather than forcing everything into one stack. Here's what we work with most:
      
      Frontend Development:
      
        React & Next.js: Our default choice for most web apps. Great performance, SEO-friendly, huge ecosystem. Web app services.
        Vue.js & Nuxt: For projects needing a lighter framework or gradual migration from legacy systems.
        Angular: When you need TypeScript-first development and enterprise-grade structure.
        Tailwind CSS, Material UI, Shadcn/ui: For rapid, responsive UI development.

Backend Development:
      
        Node.js (Express, NestJS, Fastify): JavaScript/TypeScript across the entire stack. Perfect for real-time apps and microservices.
        Python (Django, Flask, FastAPI): Excellent for data-heavy apps, ML integration, and rapid prototyping.
        Go: When you need blazing-fast performance and efficient resource usage.
        PHP (Laravel): Still great for certain projects, especially content-heavy sites.

Mobile Development:
      
        React Native: One codebase for iOS and Android. 70% faster than building separate native apps. Mobile app services.
        Flutter: When you need pixel-perfect custom UI and native performance.
        Native (Swift/Kotlin): For apps requiring maximum performance or platform-specific features.

Databases:
      
        PostgreSQL: Our go-to relational database. Rock-solid, feature-rich, handles complex queries.
        MongoDB: For flexible schemas and rapid iteration in early stages.
        MySQL/MariaDB: When compatibility or specific hosting requirements matter.
        Redis: For caching, sessions, real-time features, and queue management.
        Firebase/Supabase: For rapid MVP development with built-in auth and real-time features.

Cloud & DevOps:
      
        AWS (EC2, S3, Lambda, RDS, CloudFront): Most flexible, works for any scale.
        Google Cloud Platform: Great for Firebase integration and ML workloads.
        Microsoft Azure: Best for enterprises already using Microsoft ecosystem.
        Vercel, Netlify, Railway: Fast deployment for modern web apps.
        Docker & Kubernetes: Container orchestration for complex deployments.
        GitHub Actions, GitLab CI: Automated testing and deployment pipelines.

Not seeing what you need? We're always learning new technologies. If your project requires something specific, we'll evaluate it and let you know if it's the right fit. Discuss your tech requirements with us.

Question 8

Who owns the code?

Accepted Answer

You own everything. 100%. Forever.
      
      Once your project is fully paid for, here's what you get complete ownership of:
      
        Source Code: All code we write for your project, including frontend, backend, scripts, and configuration files.
        Design Assets: UI designs, graphics, icons, logos (custom ones we create), and design files (Figma, Sketch, etc.).
        Documentation: Technical documentation, API docs, deployment guides, and any knowledge base we create.
        Databases & Data: All database schemas, data structures, and any data migration scripts.
        Cloud Resources: We set up everything in your AWS/Azure/GCP account, so you own the infrastructure from day one.

What about third-party libraries?
      Most modern software uses open-source libraries (React, Node.js, etc.). These remain under their original licenses (usually MIT or Apache), which allow free commercial use. We only use libraries with permissive licenses safe for commercial projects.
      
      No hidden gotchas:
      
        No ongoing licensing fees to us
        No restrictions on how you use or modify the code
        No requirements to credit us (though we appreciate it!)
        You can hire anyone to maintain or modify it
        You can resell or white-label the software

Legal protection: We sign an IP assignment agreement that legally transfers all intellectual property rights to you upon final payment. You'll get a clean, professional handoff with no strings attached.
      
      Want to see our standard contract terms? Request a sample agreement or read our Terms and Conditions.

Question 9

How do you make sure things don't break?

Accepted Answer

Quality assurance is built into every stage of our development process, not just tacked on at the end. Here's our approach:
      
      1. Code Quality Standards:
      
        Code Reviews: Every single line of code is reviewed by at least one other developer before merging. We catch logic errors, security issues, and maintain consistent code style.
        Coding Standards: We follow industry best practices (ESLint, Prettier, language-specific style guides) to ensure clean, maintainable code.
        Git Workflow: Feature branches, pull requests, and protected main branch mean no untested code reaches production.

2. Automated Testing:
      
        Unit Tests: Testing individual functions and components in isolation. We aim for 70-80% code coverage on critical business logic.
        Integration Tests: Ensuring different parts of your app work together correctly (API + database, frontend + backend).
        End-to-End Tests: Simulating real user journeys through your app to catch workflow issues.
        Continuous Integration: Tests run automatically on every code push. If tests fail, the code doesn't get merged.

3. Security Practices:
      
        Dependency Scanning: Automated checks for known vulnerabilities in third-party libraries. We update dependencies regularly.
        Security Headers: Proper CORS, CSP, HSTS configuration to prevent common attacks.
        Authentication & Authorization: Industry-standard practices (bcrypt for passwords, JWT tokens, OAuth integration).
        Data Encryption: Sensitive data encrypted at rest and in transit (HTTPS, database encryption).
        Penetration Testing: For high-security projects, we engage third-party security auditors.

4. Performance Monitoring:
      
        Load Testing: We stress-test your app to ensure it handles expected traffic (and then some).
        Performance Budgets: We set limits on page load times, bundle sizes, and API response times.
        Real User Monitoring: After launch, we track actual user experience with tools like Sentry, LogRocket, or DataDog.
        Error Tracking: Automatic alerts when errors occur, with full stack traces for quick debugging.

5. Compliance & Standards:
      
        GDPR Compliance: Proper consent management, data deletion workflows, and privacy-first design for EU users.
        HIPAA Compliance: For healthcare apps, we follow strict protocols for PHI (Protected Health Information) handling.
        PCI-DSS: For payment processing, we follow security standards (though we typically use Stripe/PayPal to handle sensitive card data).
        Accessibility (WCAG): We build for everyone, including keyboard navigation and screen reader support.

6. Pre-Launch Checklist:
      Before any project goes live, we verify:
      
        All tests passing (unit, integration, e2e)
        Security headers configured
        SSL certificates in place
        Database backups automated
        Monitoring and alerts set up
        Performance optimized (images compressed, code minified, caching enabled)
        Error tracking configured
        Staging environment matches production

Learn more about our Quality Assurance services or discuss your project's quality requirements.

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Work

Build

Web Development

UI/UX Design

Mobile Apps

Motion Design

Quality Assurance

Cloud Solutions

API Development

AI & Machine Learning

DevOps

Cybersecurity

Don't take our word for it - ask them

Blog

Running a Local Linux Computer as a Server for Your Software Development Agency

Unlock the Power of QR Codes with Open Source QR Code Generator

How We Deliver Excellence: Intosoft’s Proven Software Development Process

Frequently Asked Questions